Zero Techspace

I have been always thinking that a Billing system and a CRM system are a piece of cake. You know, the things you teach programming with in schools, the database linked applications like the Super Market thing, Inventory and then the hospital management programs which your teacher asks you to "memorise" for the exams ;) So, when I heard Billing and CRM System when I first walked into Telstra in Accenture, the above was pretty much what I had been expecting. I had no idea what I had gotten myself into ;) It was like accidently running into the beast. Comverse and Oracle are the makers of the wonderful products called Kenan Arbor and Siebel CRM . Kenan is coming from comverse and Siebel is coming from Oracle. I just learned that Comverse has now made a new product called the Comverse One which includes both Billing and CRM systems together as a package.  Now I guess its pretty obvious that any company who needs a billing system would also need a crm system. Why? Well, Duh,,,...

Sorry guys. Thanks to my engagement with Telstra and Accenture for more than a year, I have been very busy and so, couldn't do much posting here. Finally, bid farewell to Telstra and got some time off atleast for now. So, now getting back to business :) Keep an eye for more posts with technologies I worked with during this time ;)